Analyst II – Fluent Dutch and English

 

JOB DUTIES & RESPONSIBILITIES:

  • Conducts audits using client data to identify errors and recover revenue
  • Finds, supports, and documents audit and claims operations
  • Produces claims
  • Updates claims management system
  • Bills claims to client
  • Reviews contracts, agreements, paperwork and electronic documents
  • Inspects and evaluates client financial information
  • Provides vendors with claim back-up information
  • Packages claims for vendor and/or client
  • Conducts buyer, contract and document pulls as required
  • Provides support for audit team.
  • Actively contacts vendors as part of the claim production process
  • Independently produces written correspondences to vendor inquiries.
  • Analyses and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.
  • Produces number and dollar volume of claims goals as defined by team leader and/or management.
  • Adheres to the overall timing and deadline of an audit cycle.

 

REQUIRED WORK EXPERIENCE:

·         Minimum of 2 years of professional business experience.

·         Professional audit experience is preferred.

 

FUNCTIONAL COMPETENCIES:

 

Domain/Industry Knowledge & Focus

  • Demonstrated ability to review multiple project types or vendor complexity levels with limited support or claim review before sent to vendors or clients

 

Data Analysis

  • Demonstrates proficiency in all tools used and is a resource for less experienced staff

 

Problem identification & Resolution

  • Creatively develops new ideas and solutions through acquired audit knowledge
  • Identifies solutions to complex problems, seeking support as needed

 

Claim Production & Quality

  • Regularly achieves production levels of claim value or counts in the top 75% of team members producing claims
  • Performs entry-level audit tasks with little supervision
  • Identifies ways to improve audit process and procedures related to own tasks
  • Finds ways to perform tasks more efficiently
  • Demonstrates ability to serve as knowledge resource on some claim concepts to lower-level staff and India teams

 

Client & Supplier Management

  • Continues to show strong skills in organizing and retaining information received and is able to identify how answers to limited questions may relate to broader concepts
  • Handles correspondence across multiple concepts, accurately interpreting the main issue in vendor/client correspondence and addressing it professionally, in a clear, thorough and concise manner

 

BEHAVIORAL COMPETENCIES:

 

THINKING

Maintains a Client Focus

  • Delivers on commitments to clients
  • Understands clients stated needs and requirements
  • Communicates with vendors in professional and timely manner
  • Meets clients’ needs
  • Maintains positive relationships with clients and vendors

 

RELATING

Communicates with Impact

  • Communicates in clear and concise manner
  • Values and listens to others
  • Adapts communication to different audiences
  • Shares information in a timely manner

 

SELF-MANAGING

Displays Emotional Intelligence

  • Remains calm and composed with day-to-day challenges
  • Maintains focus when under pressure
  • Recovers from setbacks typical to role
  • Adapts to changes and shifting requirements, and maintains openness to new approaches
  • Aware of own emotions and reactions
  • Builds positive and trusting relationships with colleagues
  • Sees the positive in people, situations and events

 

Organizes & Prioritizes

  • Organizes info to complete daily work
  • Plans and performs work in systematic way
  • Seeks guidance with competing demands & priorities
  • Manages tasks effectively to deliver work on time
  • Shifts priorities as directed by others

 

Takes Initiative

  • Takes responsibility for own performance – work done on time and to quality
  • Performs routine tasks without being prompted
  • Anticipates problems might encounter in daily tasks
  • Accepts responsibility for and corrects mistakes
  • Seeks out additional work; offers to help others

 

ACHIEVING

Drives for Results

  • Tenacious in overcoming routine challenges, seeks support
  • Completes tasks in timely manner
  • Strives to meet goals and objectives
  • Maintains energy and focus
  • Maintains self-motivation and determination to meet deadlines and expected outcomes

 

WORKING CONDITIONS:

  • Benefits include Medical and Dental Schemes, Pension Scheme, Life Cover, Income Protection, 25 days holiday plus Bank Holidays, On-Line Learning Portal, Employee Assistance Programme, Subsidised Gym Membership, Eye Care, Cycle to Work Scheme, Enhanced Maternity and Paternity Pay