PRGX, headquartered in Atlanta, GA, USA, is the global leader in the recovery audit industry with an impressive roster of blue-chip clients across the Fortune 500, including 16 of the top 20 retailers in North America.  We are a growing organization that is passionate about delivering measurable value and business results that contribute directly to our clients’ bottom lines. With our unmatched experience and expertise in data analysis, PRGX is uniquely qualified to help our clients improve performance across all variables in the Procure-to-Pay process. We can quickly and rigorously aggregate substantial amounts of complex data from disparate sources; apply advanced analytics to the data, uncovering actionable insights; and implement strategies that eliminate costly leakage to improve profitability. We apply leading-edge, proprietary technology to solve our clients’ toughest problems. We are an equal opportunity employer and believe that diversity in our workforce strengthens our performance. We have a presence in more than 30 countries and provide ample growth opportunities.


  • Customarily and regularly directs the work of at least 3 or more full-time employees.
  • Maintains appropriate staffing levels for the audit; leverage the resources and abilities of the audit team to maximize all recovery opportunities; directs the work and processes of the team; provide consistent and contrastive feedback to help increase effectiveness at the audit.
  • Analyzes and manages audit profitability through revenue generation and expense control and implements necessary changes to hold or improve profitability.
  • May assist in developing, maintaining and reporting on audit(s) budget and forecast.
  • May oversee and provide input on audit team compensation.
  • Develops audit plan and project goals; breaks project goals down into individual auditor goals; ensures that all assignments for the audit team are distributed appropriately and that deadlines for the audit project team are met.
  • Ensures all communications to the audit team are timely, accurate and thorough.
  • Makes audit projections for specific projects; meets claim generation targets for each project.
  • Maintains accurate audit plan(s), scope parameters and due diligence information for the audit(s).
  • May produce claims in accordance with client guidelines and PRGX procedures; may meet with client on a regular basis to review claim concepts.
  • Act as client contact for operational issues, questions or local requests (coordinating with Audit Director where applicable).
  • Tracks claim production and auditor productivity.
  • Provides elevated level of contact for difficult vendor issues.
  • Works with key individuals to determine appropriate and timely data acquisition.
  • Raises issues regarding problems that block individual or audit team effectiveness.
  • Supports, tracks and implements best practices.
  • Provides guidance and helps train auditors and other staff; coordinates training and production of shared service and /or offshoring activities.
  • Carries out management responsibilities in accordance with PRGX policies and procedures including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance of team members; rewarding and disciplining employees; addressing complaints and resolving problems.
  • May produce, reconcile and submit client billings and adhere PRGX revenue recognition guidelines.
  • Manage client relationships & client deliverables/expectations


  • Doman/Industry Knowledge & Focus
  • Data Analysis
  • Problem identification & Resolution
  • Claim Productivity & Quality
  • Client & Supplier Management
  • People & Team Management


  • Maintains a Client Focus
  • Communicates with Impact
  • Motivates Others
  • Displays Emotional Intelligence
  • Organizes & Prioritizes
  • Takes Initiative
  • Drives for Results
  • Manages Execution
  • Provides Direction
  • Leads Change
  • Coaches & Develops


  • BA/BS degree or extensive prior experience in audit operations, or other closely related financial audit (Internal Audit, Retail Audit, Procurement, etc.) experience in a commercial environment.
  • An understanding of and experience assessing operational processes and internal controls, including defining practical recommendations for improvement.
  • Ability to analyze and evaluate data to identify specific risk and opportunity areas.
  • Commercial business acumen, with exposure to areas such as payroll, insurance, benefits, internal controls, common business practices and contract language in various global markets.
  • Previous experience in procurement, contracting or conducting vendor and supplier audits for operations.