Originally appeared in RIS News: November 30, 2020
While a recovery audit program can deliver meaningful financial contributions back to your company’s bottom line, evolving your approach to the recovery audit process can significantly improve the value realized from your program.
Recovery audit has historically been a reliable stopgap for retailers looking to ensure that any leakage is eventually identified and captured. In today’s complex retail environment, it is even more critical to ensure processes and systems are correct on the front end.
Leading retailers are evolving their recovery audit approach to shift from a post-payment recovery approach to a pre-payment error prevention approach in an effort to deliver significantly higher value back to their company’s bottom line.