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Why Retailers Need a Mobile Phone Activation Audit

Why Retailers Need a Mobile Phone Activation Audit

The sale and activation of mobile devices is expected to remain strong for the foreseeable future. The development of new technology like 5G and Internet of Things (IoT) devices will multiply the activation volume on carrier networks.

With the increase of new technology and contracts with new mobile phone market competitors comes opportunities for retailers to improve their source-to-pay (S2P) process.

In this e-book, we provide an overview of how a mobile phone activation audit can be a critical best practice for retailers with a laser focus on identifying recoveries and plugging holes in existing systems and procedures. We will explore:

  • Smartphone trend and technology changes impacting retailers’ activation commissions
  • How a proactive audit approach can help retailers meet the needs of the evolving technology landscape and improve relationships with their suppliers
  • The activation audit review process

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