Manufacturer Achieves $20M+ in Recovery Through End-to-End S2P Optimization

At-A-Glance: Transforming Source-to-Pay Through Advanced Analytics and Process Improvement 

Manufacturers face intense pressure to be first to market with innovative products while managing complex, vast supply chains with multiple suppliers. This complexity, combined with the constant drive for increased efficiency and profitability, creates unique challenges in maintaining optimal financial processes. The client, leveraging their long-term PRGX relationship, sought to optimize their total source-to-pay (S2P) processes by implementing a unified platform across procurement while gaining insights and best practices for continuous improvement. They turned to PRGX, combining our S2P expertise in the manufacturing industry with our deep understanding of their operations, process, and culture. 

Challenge: Optimizing Source-to-Pay to Enhance High Performance 

The manufacturing client was undertaking an end-to-end S2P optimization initiative and sought to improve their internal processes through deeper insights and root cause analysis. While implementing a new platform to connect contracting, requisition, purchase orders, and payments, they needed to maintain and improve their already high-performing audit capabilities. 

Solution: Comprehensive AP Profit Recovery Audit with Strategic Insights 

A comprehensive AP Profit Recovery Audit solution was implemented, building on the established relationship to enable efficient processes including: 

• Self-sufficient data extraction 

• Streamlined bi-weekly management meetings 

• Methodical claims and escalation procedures 

PRGX worked with the manufacturer to develop customized reporting that address process risks, particularly in warranty and returns. The program expanded to include select rebate recovery and European audit implementation. PRGX’s technology-enabled approach uncovered opportunities across departments and supply chains, identifying key process improvements through: 

• Year-over-year recovery trend analysis by root cause 

• Benchmark evaluations 

• Process insights and observations 

• Best practice guidelines 

Go Beyond Fast Recovery with Intelligent Audits 

Recoveries are key part of an audit, but preventing future leakage and finding more efficiencies can lead to the long-term health of your business. Let our experts and AI-powered technology uncover errors and opportunities for improvement across departments and supply chains with PRGX AP Profit Recovery services. Chat with our team of experts about your goals and or watch a demo to see our solutions in action.