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RETAIL PROFIT RECOVERY
Your Recovery Audit
Should Be Finding More.
Here's Why It Isn't.
For home improvement retailers managing thousands of locations, millions of SKUs, and complex Pro contractor ecosystems, margin leakage hides in places most audit providers never look.
PRGX helps retailers like Home Depot:
- Accelerate audits and uncover missed funding faster
- Improve root-cause visibility
- Reduce future errors — through technology, audit expertise, and close partnership with internal teams
Request a Complimentary Benchmark Assessment
No cost. No obligation. No disruption to your current provider.
PRGX partners with 8 of the 10 largest home improvement and hardline retailers in North America.
THE PROBLEM
Most recovery audits are underperforming. Most retailers don't know it.
Your program returns some value every year. That’s good. But for most multi-location retailers it isn’t enough — and the gap between what’s recovered and what’s missed grows wider every year. It shows up in three places:
Millions
in margin leakage goes unrecovered at a typical multi-location retailer
For Home Depot:
With 2,300+ locations, a complex Pro contractor ecosystem, and significant investment in digital and AI tools, the expectation for data quality and transaction
visibility has never been higher. Yet most recovery audit providers still rely on annual look-back models that can’t keep pace with the speed and scale of Home
Depot’s operations.
The Timing Gap
Traditional audits rely on annual look-back reviews. By the time errors are identified, they’re months — sometimes years — old. That delays recovery, increases vendor abrasion, and makes root-cause correction nearly impossible.
The Intelligence Gap
Most audit providers deliver claims. PRGX delivers answers. Without root-cause analytics, the same errors recur year after year — costing you the same leakage, over and over again. If your audit reports don’t tell you why errors are happening, your provider isn’t looking deep enough.
The Prevention Gap
Recovery without remediation is an endless cycle. If your audit provider isn’t helping you fix the upstream process breakdowns that cause overpayments, you’re paying to recover the same leakage instead of preventing it.
THE PRGX APPROACH
Find more. Find it faster.
Lose less over time.
For retailers like Home Depot — where scale, speed, and technology investment define the
operating model — PRGX goes beyond traditional audit coverage by addressing timing gaps,
flat recovery trends, defect remediation needs, acceleration opportunities, and cost-of-
inaction issues. Here’s how:
Finds More
Accelerated audit cycles powered by
proprietary AI across 7+ petabytes of client
data each year — closing the timing gap so
funding is identified and recovered in weeks,
not years.
Finds It Faster
Accelerated audit cycles powered by proprietary AI across 7+ petabytes of client data each year — closing the timing gap so funding is identified and recovered in weeks, not years.
Loses Less Over Time
Root-cause visibility and remediation support that fix the upstream process breakdowns behind recurring errors — so every audit cycle leaves less to recover in the next.
$2B
Recovered annually for clients worldwide
50+
Years as the industry pioneer in profit recovery
30+
Countries of operation
7+ PB
Of client data processed annually with proprietary AI
RESULTS
Proven results. Real retailers. Measurable impact.
PRGX recovers $2 billion in annual cash flow for clients across 30+ countries. Here’s what that looks like in retail:
CASE STUDY
$12.5M Consolidated Audit
A leading home improvement retailer consolidated fragmented audit coverage under PRGX — recovering $12.5M while reducing vendor friction. (Headline and body copy pending from client.)
CASE STUDY
$13M Accelerated Audit
A national retailer compressed its audit cycle from annual look-back to near- real-time review — recovering $13M faster. (Headline and body copy pending from client.)
Did you know?
PRGX works with leading home improvement retailers across profit recovery, contract compliance, and construction audit — helping them address leakage across
direct and indirect spend categories that most providers overlook.
GET STARTED
See what your current audit may be missing.
Request a complimentary, no-obligation benchmark assessment. PRGX will compare Home Depot’s current recovery audit program coverage and performance against what we typically identify in home improvement retail environments — across direct merchandise, indirect/GNFR spend, construction, and vendor contract compliance.
- No disruption to your current provider
- No cost and no obligation
- Just data — and a clearer picture of what you might be leaving on the table
Trusted by 33% of the Fortune 500·$2 billion recovered annually·
30+ countries
30+ countries
Request a Complimentary Benchmark Assessment
No cost. No obligation. No disruption to your current provider.
GET STARTED
Rethink your recovery audit
The latest thinking on how leading retailers are evolving their audit programs — from accelerated recovery to prevention-first models.
PRGX invented profit recovery — and never stopped reinventing it. We work with leading home improvement retailers to find more, find it faster, and prevent future leakage. Let us show Home Depot what your audit should be finding.
Trusted by 33% of the Fortune 500·$2 billion recovered annually· 50+ years of industry leadership·30+ countries
2026 © PRGX Global, Inc.