Root Cause Analysis: The Vital Ingredient In Today’s Recovery Audit
Your recovery audit finds errors. But does it explain why they keep happening — and how to stop them?
Most recovery audits operate in a cycle: find errors, submit claims, recover funds, repeat. But the same error types often recur year after year — pricing mismatches, missed rebates, underfunded retro payments, duplicate invoices — because nobody addressed the upstream cause.
Root cause analysis changes the equation. Instead of endlessly treating the symptoms of leakage, it identifies what’s creating the conditions for errors in the first place — and how to fix them.
In this eBook, you’ll learn:
- What root cause analysis is and why it’s become essential in modern recovery audit
- How recovery audit is shifting from retrospective recovery to proactive prevention
- The three goals of root cause analysis — discover the source, stop recurrence, apply learnings elsewhere
- How PRGX conducts root cause analysis at three levels — top-level overview, category-level, and claim-level
- How AI is accelerating the process — surfacing patterns across larger volumes of data faster than ever before
- Why big savings often start small — and how a few initial findings can lead to significant, lasting margin improvement
Download the eBook to see why the most valuable recovery audit isn’t the one that recovers the most — it’s the one that reduces the need for future recoveries.