A mid-sized British lender partnered with PRGX to strengthen their supplier spend oversight and recover lost value from overpayments. With a lean internal team and limited bandwidth, they needed a solution that could deliver results without adding operational strain.
£1.8B+
In Spend Analysed
92K
Invoices Processed, Audited & Coded for Root-Cause Insights
100%
All Client-Approved Overpayments Were Recovered
Challenge: AP Team Struggling With Bandwidth
UK bank has a very small team managing supplier spend, and the limited resources and time constraints often didn’t allow for a thorough audit of invoices for errors or overpayments.
Solution: PRGX Overdelivers on Overpayment Protection
PRGX deployed its comprehensive AP Profit Recovery Audit team and technology. The combination of expertise and tools efficiently identified discrepancies, recovered overpaid amounts, and ensured compliance with supplier contracts without overburdening internal colleagues.
In all, over 92,000 invoices and £1.8 billion in spend were processed and analysed.
Client Experience
“PRGX demonstrated excellent communication skills, effectively coordinating with both our team and suppliers to ensure everything ran smoothly. They were diligent, responsive to all inquiries, and kept me informed every step of the way, making the entire process a pleasure to work through.”
“PRGX provided the manpower and tools to efficiently identify discrepancies, recover overpaid amounts, and ensure compliance with supplier contracts without overburdening our internal colleagues.”
“PRGX maintained excellent communication not only with us but also our suppliers ensuring good relations were maintained. Their attention to detail, prompt responses to questions, and consistent updates made the experience seamless and enjoyable.”
–UK Bank Director of Procurement
Go Beyond Fast Recovery with Intelligent Audits
Recoveries are key part of an audit, but preventing future leakage and finding more efficiencies can lead to the long-term health of your business. Let our experts and AI-powered technology uncover errors and opportunities for improvement across departments and supply chains with PRGX AP Profit Recovery services. Chat with our team of experts about your goals and or watch a demo to see our solutions in action.
How Much Can You Recover?
Take a look at our services and solutions, backed by serious analytics.