Job Description

Job Title: Senior Analyst I

Date: 2021

Division/Department: Recovery Audit – Commercial

Location:

Reports to: Management

Service Line: Recovery Audit – Non-Commissioned

Band: 3 – Professional

Zone: NA

 

 

 

 

Type of position:

☒ Full-time ☒Temporary

☒Part-time ☐Other

FLSA Status: Hours________ / week

☐Exempt ☒Not applicable

☐Non-exempt

 

 

 

JOB DUTIES & RESPONSIBILITIES:

  • Conducts audits without supervision using client data to identify errors and recover revenue
  • Produces claims
  • Updates claims management system
  • Builds relationships with vendors
  • Shares best practices
  • Proficient with core ERP systems and able to learn how to effectively navigate and utilize new systems
  • Good understanding and knowledge of AR, AP and procurement functions
  • Proficient with Microsoft Office programs including Excel, Access, and PowerPoint (able to create pivot tables, queries, etc.)
  • Reviews and approves work of Level 2 staff to process with client/vendor collections

 

REQUIRED WORK EXPERIENCE:

§  Strong background in accounting systems with an emphasis on Accounts Payable.

§  Solid background in understanding and assessing operational processes and internal controls, including defining practical recommendations for improvement.

§  Experience of Managing a team

 

FUNCTIONAL COMPETENCIES:

 

Domain/Industry Knowledge & Focus

  • Broad understanding of recovery audit concepts
  • Basic awareness of broader industry
  • Well-developed understanding of commercial recovery productivity
  • Deeper knowledge in specific claim concepts
  • Familiar with recovery audit priorities for assigned customers

 

Data Analysis

  • Proactively finds and seeks information from multiple sources
  • Finds subtle trends in data and understands impact for client and the business

 

Problem identification & Resolution

  • Takes a systematic and logical approach to problem solving

 

 

Claim Production & Quality

  • Produces high-quality claims of all levels of complexity
  • Participates effectively in complex vendor correspondence 
  • Begins to develop competency in more complex claim types
  • Understands performance metrics and key metrics for their accounts
  • Recommends changes in audit processes
  • Provides direction, job shadowing and training to less experienced staff
  • Shares audit best practices with others
  • Audits without direct supervision
  • Supports the development of new audit tools
  • Able to QA peers doing same audit scope

 

Client & Supplier Management

  • Recommends to upper levels opportunities to expand existing audits

 

BEHAVIORAL COMPETENCIES:

 

THINKING

Maintains a Client Focus

  • Understands client’s business, needs and requirements
  • Takes personal responsibility for client issues
  • Communicates with clients and vendors in professional and responsive manner
  • Takes action in the best interest of client, vendor, and PRGX

 

RELATING

Communicates with Impact

  • Communicates in a confident manner and makes a positive impression
  • Encourages and listens to input from others
  • Influences through one well-developed style
  • Can read the audience and adapt communication to audience needs
  • Openly and proactively communicates to others

 

SELF-MANAGING

Displays Emotional Intelligence

  • Remains calm and composed in challenging situations
  • Works effectively under pressure and rises to challenge
  • Recovers quickly from setbacks without losing momentum
  • Easily and quickly adapts to changing priorities or situations
  • Aware of the impact of their own emotions and reactions on others, and works at managing their emotions accordingly
  • Considers the perspective of others when conflicts arise

 

Organizes & Prioritizes

  • Organizes info & resources to complete tasks & projects
  • Identifies order of steps to successfully complete a project
  • Handles multiple demands and priorities with little direction
  • Prioritizes work according to relative urgency & importance
  • Adapts plans when circumstances change

 

Takes Initiative

  • Organizes info & resources to complete tasks & projects
  • Identifies order of steps to successfully complete a project
  • Handles multiple demands and priorities with little direction
  • Prioritizes work according to relative urgency & importance
  • Adapts plans when circumstances change

 

ACHIEVING

Drives for Results

  • Persistent in overcoming challenges with minimal support
  • Completes projects with little support or direction
  • Strives to exceed own and team’s goals
  • Demonstrates stamina, energy and focus over extended periods

 

Manages Execution

  • Leverages assigned resources
  • Clarifies responsibilities for individuals on projects
  • Supports junior level staff
  • Coordinates work efforts with colleagues
  • Recommends resources needed to complete projects

 

Provides Direction

  • Provides direction to junior level staff on how to complete tasks
  • Defines clear performance standards for assigned tasks/projects
  • Helps others understand how work supports project goals

 

WORKING CONDITIONS:

  • Benefits include Medical and Dental Schemes, Pension Scheme, Life Cover, Income Protection, 25 days holiday plus Bank Holidays, On-Line Learning Portal, Employee Assistance Programme, Subsidised Gym Membership, Eye Care, Cycle to Work Scheme, Enhanced Maternity and Paternity Pay