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JOB DUTIES AND RESPONSIBILITIES:
- Conducts audits without supervision using client data to identify errors and recover revenue
- Produces claims
- Reviews contracts, agreements, paperwork and electronic documents
- Builds relationships with vendors
- Provides senior level input/research on claims challenged by client
- Analyses and assesses problems regarding client’s claims procedure and business operations based on appropriate audit concepts.
- Performs quality control audits behind less experienced auditors
- Shares best practices
- Provides training of less experienced auditors and staff
- Good understanding and knowledge of AR, AP and procurement functions
- Proficient with Microsoft Office programs including Excel, Access, and PowerPoint (able to create pivot tables, queries, etc)
- Adheres to the overall timing and deadline of an audit cycle.
- Assists in the design of project tools
REQUIRED WORK EXPERIENCE:
- Excellent IT knowledge and working knowledge of Microsoft Office
- Minimum of 2-3+ years’ professional business experience in Accounting/Auditing related work
- Minimum of 2+ years in a client facing environment
FUNCTIONAL COMPETENCIES:
Domain/Industry Knowledge & Focus
- Broad understanding of recovery audit concepts
- Basic awareness of broader industry
- Well-developed understanding of commercial recovery productivity
- Deeper knowledge in specific claim concepts
- Familiar with recovery audit priorities for assigned customers
Data Analysis
- Proactively finds and seeks information from multiple sources
- Finds subtle trends in data and understands impact for client and the business
Problem identification & Resolution
- Takes a systematic and logical approach to problem solving
Claim Production & Quality
- Produces high-quality claims of all levels of complexity
- Participates effectively in complex vendor correspondence
- Begins to develop competency in more complex claim types
- Understands performance metrics and key metrics for their accounts
- Recommends changes in audit processes
- Provides direction, job shadowing and training to less experienced staff
- Shares audit best practices with others
- Audits without direct supervision
- Supports the development of new audit tools
- Able to QA peers doing same audit scope
Client & Supplier Management
- Recommends to upper levels opportunities to expand existing audits
BEHAVIORAL COMPETENCIES:
THINKING
Maintains a Client Focus
- Understands client’s business, needs and requirements
- Takes personal responsibility for client issues
- Communicates with clients and vendors in professional and responsive manner
- Acts in the best interest of client, vendor, and PRGX
RELATING
Communicates with Impact
- Communicates in a confident manner and makes a positive impression
- Encourages and listens to input from others
- Influences through one well-developed style
- Can read the audience and adapt communication to audience needs
- Openly and proactively communicates to others
SELF-MANAGING
Displays Emotional Intelligence
- Remains calm and composed in challenging situations
- Works effectively under pressure and rises to challenge
- Recovers quickly from setbacks without losing momentum
- Easily and quickly adapts to changing priorities or situations
- Aware of the impact of their own emotions and reactions on others, and works at managing their emotions accordingly
- Considers the perspective of others when conflicts arise
Organizes & Prioritizes
- Organizes info & resources to complete tasks & projects
- Identifies order of steps to successfully complete a project
- Handles multiple demands and priorities with little direction
- Prioritizes work according to relative urgency & importance
- Adapts plans when circumstances change
Takes Initiative
- Organizes info & resources to complete tasks & projects
- Identifies order of steps to successfully complete a project
- Handles multiple demands and priorities with little direction
- Prioritizes work according to relative urgency & importance
- Adapts plans when circumstances change
ACHIEVING
Drives for Results
- Persistent in overcoming challenges with minimal support
- Completes projects with little support or direction
- Strives to exceed own and team’s goals
- Demonstrates stamina, energy and focus over extended periods
Manages Execution
- Leverages assigned resources
- Clarifies responsibilities for individuals on projects
- Supports junior level staff
- Coordinates work efforts with colleagues
- Recommends resources needed to complete projects
Provides Direction
- Provides direction to junior level staff on how to complete tasks
- Defines clear performance standards for assigned tasks/projects
- Helps others understand how work supports project goals