Support Analyst

Full Time

1 week ago

Pune, Maharashtra | IN
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Job Description
Title Support Analyst
Primary Responsibilities
  • May perform administrative tasks Excel / Access, etc.

  • Conduct duplicates and statements review

  • Must be able to participate and learn duplicate and statements claim concept for a single client

  • Must show good understanding of duplicate and statements claim concepts in the first six months

  • Must demonstrate the ability to make basic arithmetic computations both rapidly and accurately in the first six months

  • Maintain and or exceed 90% first pass claims quality in the first 6 months

  • Claims accuracy including (formatting, presentation, grammar, spelling,) must meet or exceed acceptable standards

  • Demonstrate the ability to upload claims accurately in Tools such as Claimtrax, CMS, Excel Claim

  • Tool, CIP, etc.

  • Maintain and protect the confidentiality and integrity of all data as per Data Protection Act

  • Other job-related responsibilities may be assigned

Secondary Responsibilities
  • Participates in active learning to enhance skillset

  • Displays positive and can-do attitude

  • Shows initiatives

Education Qualification
  • Any graduate/ post-graduate, preferably from Commerce background.

  • CA candidates are not eligible.

Professional Requirements
  • 1 to 3 years of experience.

  • Experience in Accounts Payable.

  • Good knowledge/experience in P2P, Reconciliation, Invoicing.

  • Strong analytical skills.

  • Good communication skills (verbal & written).

Technical Competency
  • Basic Computer proficiency with familiarity of commonly used software applications including Excel, Outlook, etc.

Behavioral Competency
  • Must be able to grasp and understand basic Dupes and Statements Concepts

  • Ability to work with supervision

  • Must show ability to communicate and interact with other colleagues for guidance and direction

  • Displays positive and can-do attitude

  • Participates in active learning to enhance skillset

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