Improve Cashflow, Margins and Customer Satisfaction

In today’s highly competitive retail space, margins are tight. And overpayments, missed discounts and compliance errors only make them tighter. Add in increasing customer demands for better pricing, more products and improved experiences and it’s clear to see why retailers must drive out waste and drive in profitability. Our retail experts reach wider, dig deeper and act faster, delivering insights that help you stay ahead of the competition.

See What You’ve Been Missing™

Data-Driven Insights Increase the Bottom Line

Our retail experts identify and analyze source-to-pay leakage across numerous settings to help you recover lost profit and reduce future process and systems errors. In fact, 75% of the world’s global retailers rely on our industry-leading expertise in data-driven analysis to thrive.

Face These Retail Challenges Head-On

Missed Opportunities

Missed discounts, allowances and rebates may seem small, but their impact can lead to major profit loss. When these opportunities continue slipping through the cracks, you lose revenue – today and in the future. Our comprehensive audits uncover hidden revenue, ensuring no money is left on the table.

Managing Overpayments

When high volumes of transactions are involved, overpayments are virtually inevitable. Maintaining a strong financial position requires identifying and recovering overpayments – and suggesting processes improvement to reduce future occurrences. Trust our proven, secure technology-enabled approach to identify and prevent financial leaks from happening again.

Corralling Vendor Data

You deal with thousands of vendors each year, each having their own contractual requirements. Efficient, automated ways to maintain quality vendor data that ensure compliance is critical to your day-to-day operations. Rely on our skilled auditors to do the heavy lifting on your vendor management processes and ensure contractual obligations are met without disrupting relationships.

Decades of Diligence

For five decades we’ve performed audits for retailers. Our clients benefit from a global center of excellence that ensures best practices are shared throughout each of our offices around the world. We then build teams to dive deeper into retail sub-verticals to elevate outcomes among retailers.

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PRGX Solution Suite

Retail Merchandise Audit

Recover Money Quickly

Thousands of vendors, tens of thousands of items in inventory and millions of transactions – with countless moving parts – create an environment that’s effective at hiding things such as unapplied discounts and under-deductions. Our Retail Merchandise Audit solution identifies gaps in processes and systems to prevent future errors, all while helping you recover money quickly. That’s why we’re trusted by 75% of the world’s largest retailers.

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Contract Compliance

Realize Maximum Contract Value

With the significant number of third parties you manage, making sure they fully deliver on contracted terms can be a huge task. Our Contract Compliance Audit services help ensure that your contracts are thorough and effective and that all third parties are performing and invoicing to your negotiated agreements.

Our services cover:

  • Price variance
  • Labor rates and per diems
  • Equipment and materials
  • Mark-ups and multipliers
  • Pass-throughs
  • Profit and overhead
  • Negotiated supplier agreements

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Advanced Analytics

More Data, More Expertise, More Value

Every day that your source-to-pay cycle isn’t optimized is a missed opportunity to find the resources you need to invest in and grow your business.  Our Advanced Analytics combine industry-leading consulting and data expertise with robust tools to rapidly uncover insight and take action to deliver bottom-line results.

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Preventive Audit


The PRGX Preventive Audit is a technology-enabled solution with a configurable workflow engine that can integrate into to your current environment. The platform logic leverages our knowledge of the data, business processes, and recovery auditing expertise, moving it upstream in the process. It ingests daily data feeds, monitors contracts against planned performance, and flags potential gaps for correction before the promotion occurs. Leveraging enterprise workflow, the corrections are routed to the appropriate areas for review, based on your business rules.

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Technology-Enabled Platform

Protecting highly sensitive client data

We utilize a unique technology triad, comprised of our Verigon® Solution Suite, Epiphany Data Foundation™, and Panoptic™ Compliance Audit Platform, that enables our specialized teams to efficiently and securely perform a variety of audits – to help you uncover value in your processes. Our proprietary platform, the Verigon® Solution Suite, rapidly takes in huge volumes of transaction data from accounting, ERP, procurement and other systems. Once captured and streamlined, data is housed in our Epiphany Data Foundation™- the foundation of our recovery audit, contract compliance and advanced analytics solutions. At the same time, enjoy complete visibility into the audit process and fund recovery via our Panoptic™ Compliance Audit Platform.

To help keep our client data secure, our technology maintains the privacy, integrity and controlled use of confidential information, including personally identifiable information through a combination of hardware, software and physical security, coupled with strong internal data security processes, procedures and controls that meet or exceed relevant laws, regulations and industry best practices.

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